Article

Removing participants from a thread

Whether they're added in error, someone has asked to be removed, or if someone no longer needs to be directly involved in a thread, the thread creator can remove participants.

Participant removal

Signature threads

 

How to remove participants

1) Using the thread context menu, choose the 'Participants' option:

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2) Remove participants by opening the context menu for the participant and selecting 'Remove':

Removing participants from a thread ()_11023559261084.png

 

3) You will be asked to confirm the change: 

Removing participants from a thread ()_8614116017053.png

The removed participant/s will be notified of the change and will no longer have access to the thread or receive further notifications. All comments, actions and attachments they have contributed up to that point will remain accessible. 

If the participant was the assignee on a task, the task will simply become unassigned, and available for others to pick up.

Signature threads

Removing a signer from a signature thread effectively invalidates the thread. In this case, in order to remove a signer, the thread must first be cancelled.

1) Cancel the signature thread.

Removing participants from a thread ()_11023559264028.png

2) Follow the participant removal steps above.

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