Article

Why do my TaxCalc files appear to all be added to Workiro by the same user?

Issue:
When using the TaxCalc to Workiro integration, files added to Workiro always show as being added by the "Owner" user, regardless of which user actually sent the file from TaxCalc.

Cause:
The API link between TaxCalc and Workiro requires a Workiro user account to authenticate with. The Owner account is used for this purpose because it is the only user guaranteed to exist in every Workiro setup.

This is expected behaviour and not a fault with the integration.

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