If you see a 400 Bad Request error while using Wórkiro in your web browser, this is usually caused by outdated or corrupted cookies stored for the Wórkiro site. Clearing your browser cookies for Wórkiro will resolve this in most cases.
Why This Happens
A 400 Bad Request error on Wórkiro web is typically caused by cookie data that has become too large or corrupted. Clearing the cookies for Wórkiro removes this old data and allows the browser to start a fresh session.
Clearing Cookies in Google Chrome
To clear Wórkiro cookies in Chrome, follow these steps:
- Go to app.workiro.com in Chrome.
- Click the icon to the left of the address bar (padlock or "i" icon).
- Select Site settings.
- Find Cookies and site data and click Delete data.
- Refresh the page and log back in to Wórkiro.
Clearing Cookies in Microsoft Edge
To clear Wórkiro cookies in Edge, follow these steps:
- Go to app.workiro.com in Edge.
- Click the icon to the left of the address bar (padlock or "i" icon).
- Select Permissions for this site (or Site permissions).
- Find Cookies and site data and click Clear data.
- Refresh the page and log back in to Wórkiro.
Clearing Cookies in Other Browsers
To clear Wórkiro cookies in any other browser, follow these general steps:
- Open the browser's site or connection settings for app.workiro.com (usually accessible via an icon next to the address bar).
- Locate the cookies or site data option.
- Clear or delete the cookies for that site.
- Refresh the page and log back in to Wórkiro.
If your browser does not offer a per-site cookie option, clearing all cookies from the browser's general Privacy or History settings will also work, though this will sign you out of other websites too.
If the Error Persists
If clearing cookies does not resolve the 400 Bad Request error, contact Wórkiro support with details of your browser and any steps already tried.